Privacy Policy

Immediate Apparel (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data. By using our website or creating a wholesale account, you agree to the practices described below.

1. Information We Collect

We collect information from you when you register for a wholesale account, place an order, communicate with us, or use our website. This may include:

  • Contact Information: Name, email address, phone number, billing and shipping address
  • Business Information: Company name, resale certificate, EIN, VAT, or other proof of business
  • Order & Payment Information: Order history and payment details (credit card numbers are processed securely and not stored on our servers)
  • Account Credentials: Login information such as usernames and passwords
  • Usage Data: IP address, browser type, device information, and pages visited
  • Communications: Emails, forms, WhatsApp messages, and customer service correspondence

You may browse the site anonymously, but registration and proof of business are required to view pricing, availability, and place orders.

2. How We Use Your Information

We use the information we collect in the following ways:

To Operate and Improve Our Services

  • Process and fulfill your orders
  • Provide customer support
  • Respond to inquiries
  • Improve our website, inventory systems, and user experience

To Personalize Your Experience

  • Recommend products and services relevant to your business
  • Tailor communications based on your preferences and shopping behavior

To Communicate with You

  • Order confirmations, updates, and shipping notifications
  • Account-related notices
  • Promotional emails about new products, programs, closeouts, or offers (you may opt out at any time)

To Protect Our Business

  • Detect and prevent fraudulent transactions
  • Verify wholesale eligibility
  • Comply with legal or regulatory obligations

Your personal information is never sold or rented.

3. How We Protect Your Information

We use industry-standard security measures to safeguard your personal and payment information, including:

  • SSL encryption
  • Secure payment gateways
  • Restricted access to personal data
  • Routine monitoring of our systems

Credit card information and other sensitive financial data are not stored on our servers after a transaction is processed.

4. Sharing Your Information

We do not sell, trade, or disclose your personally identifiable information except in the following cases:

Trusted Service Providers

We may share your information with third-party partners who assist us in:

  • Operating our website
  • Processing payments
  • Fulfilling orders
  • Managing email communications
  • Providing customer service

These partners agree to keep your information confidential.

Legal Compliance

We may release information if required to:

  • Comply with the law
  • Enforce our site policies
  • Protect our rights, property, or safety

Business Transfers

In the event of a merger, acquisition, or sale of the company, user data may be transferred to the new owner as part of the transaction.

Non-Personal Data

Aggregate, non-identifiable information may be shared for analytics, advertising, or site optimization.

5. Cookies and Tracking Technologies

Cookies are small files stored on your device that enhance your browsing experience. We and our third-party partners use cookies to:

  • Analyze website traffic
  • Track browsing patterns
  • Save login sessions
  • Personalize product recommendations
  • Improve site functionality

You may choose to block cookies through your browser settings. However, doing so may limit site functionality, including logging in and shopping.

6. Email Policy

By registering on our site, you consent to receive:

  • Order confirmations and updates
  • Account notifications
  • Service-related communications
  • Promotional or marketing emails

You may unsubscribe from promotional emails at any time by clicking the “unsubscribe” link at the bottom of each message. Account and order-related emails cannot be opted out of, as they are required for service delivery.

7. Data Retention

We retain your information for as long as your account is active or as needed to:

  • Fulfill orders
  • Comply with legal, financial, or operational requirements
  • Maintain business records

You may request account deletion at any time.

8. Children’s Privacy

Our website and services are intended for business users. We do not knowingly collect information from individuals under the age of 18.

9. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date. Continued use of the site indicates acceptance of the updated terms.

10. Contact Information

If you have questions about this Privacy Policy or wish to update, correct, or delete your information, you may contact us at:

Email: sales@immediateapparel.com
Phone: (213) 742-6800
Address: 1245 S. Santee St., Los Angeles, CA 90015